Most asked questions
About the 3L Pet Water Fountain — Starts When They Approach
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How does the motion sensor approach feature work?
The infrared sensor detects your pet within a 120° angle and activates the fresh water stream automatically.
What are the benefits of the motion sensor mode?
It saves energy, extends pump lifespan, and encourages curious cats and dogs to drink by creating movement.
How many liters of water does the reservoir hold?
It holds 3 Liters (101 fl oz) of water, providing up to 7–10 days of hydration for a cat or small dog.
How quiet is the water pump during operation?
The ultra-quiet submersible pump operates at whisper levels below 25dB.
What filtration stages does the filter use?
A multi-layer filter uses activated carbon, ion-exchange resin, and non-woven fabric to remove hair, debris, and heavy metals.
How often should I replace the water filter?
Filter replacement every 2 to 4 weeks is recommended depending on the number of pets using it.
Is the fountain BPA-free and easy to disassemble for cleaning?
Yes, made from 100% food-grade BPA-free material with modular snap-fit parts that are easy to rinse.
What happens if the power goes out?
The top emergency water storage tray retains roughly 100ml of water accessible during brief outages.
Does the pump shut off automatically if the water runs dry?
Yes, smart dry-burn protection shuts off the pump and flashes an LED indicator when water levels drop.
How is the fountain powered?
It operates via a standard USB power cable compatible with standard USB wall adapters and power banks.
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